The sheet music that I purchased did not come to my email nor "Purchased Sheet".
We apologize for the inconvenience caused, but you can find the purchased sheet music in "Purchased Sheets" tab on the site, not by email. However, the reason why you still cannot find the sheet music in the tab of"Purchased Sheet" is that because the account you used to purchase is different from the account you are currently accessing. The error occasionally occurs when purchasing the sheet with Google/Facebook automatic login, so please try again using the login method you initially used when purchasing the sheet. Nevertheless, if you can't find the sheet, please contact at Email Contact.
I cannot print the sheet music out / I did print it out, but it only partially came out.
We apologize for the inconvenience caused. MyMusicSheet is highly optimized for Chrome browser. If you are currently using a different browser, please switch / access the Chrome again. If you still hae a problem with the Chrome, please contact us at Email Contact. When inquiring, it would be best to note the title of sheet music you purchased, your username, and email address in question.
I purchased, and clicked the "print" button to open the sheet, but it did not pop ip as only the phrase "Preparing" appeared.
We apologize for the inconvenience caused. MyMusicSheet is highly optimized for Chrome browser. If you are currently using a different browser, please switch / access the Chrome again. In addition, the error is an error that occurs if the Internet speed currently being accessed is slow. Please try again by changing the Internet connection status or Wi-Fi.
Should I print the sheet music immediately after purchasing?
No, you can freely print and download for a year after purchasing it.
I purchased sheet music, but the video that I watched to purchase and sheet music are different, what should I do?
We apologize for the inconvenience caused. All the sheet music of MyMusicSheet is produced and sold by the "artist" (sheet music seller), so please contact the seller directly for inquiries about the quality of the sheet music. However, if you do not receive an answer within three days from contacting the seller, please contact at Email Contact.
What is the free sheet music?
The majority of sheet music on MyMusicSheet are charged, but sometimes some of the sheet produced by the artist can be distributed free of charge.